About the Editors/Authors

Executive Editor Team

Bill Spooner (executive editor), has been Chief Information Officer for the past 15 of his 30 years at Sharp HealthCare. Mr. Spooner is a member of the Healthcare Information Systems Executive Association (HISEA), Healthcare Information and Management Systems Society (HIMSS), and a Fellow in the College of Healthcare Information Management Executives (CHIME). Mr. Spooner serves on the Editorial Board of Healthcare IT News and on the California Hospital Association Health Informatics and Technology Committee.

Bert Reese (executive editor), is Senior Vice President and Chief Information Officer of Sentara Healthcare, an integrated health system with net revenues of $3.9 billion. Mr. Reese is responsible for the Information Technology, Process Improvement, Information and Supply Chain Management for the health system. Most recently this group has implemented the Electronic Health Record across the enterprise, resulting in significant financial savings and improved clinical outcomes.

Colin Konschak, MBA, FACHE, FHIMSS (executive editor), is the managing partner of Divurgent, a healthcare management-consulting firm. Mr. Konschak is a registered pharmacist, has an MBA in health services administration, is board-certified in healthcare management, and is a certified Six Sigma Black Belt. He has authored books on the topics of Accountable Care, Clinical Integration and Consumer Centric Care.

Chapter Authors (Chapter Order)

Shane Danaher, MBA (Chapter 1) is Client Services Vice President for Divurgent. In this role, he is responsible for developing strategic service offerings, driving client satisfaction, and developing sound marketing strategies. Mr. Danaher brings 8 years of experience to the healthcare technology field and has a proven history of establishing successful relationships with providers and healthcare organizations. Mr. Danaher's strong technology background, combined with a deep understanding of the healthcare market, have helped him create solutions for clients that maximize their project successes.

Mr. Danaher has an Economics degree from Haverford College and a Masters in Business Administration from Virginia Tech. He is the 2012 president for the Virginia chapter of HIMSS and is an accomplished speaker regarding industry topics such as Meaningful Use for professional organizations including MGMA, AAHAM, Workshop on Health IT and Economics (WHITE), and regional physician groups.

David Shiple (Chapter 1) leads Divurgent’s Advisory Services Practice. In this role, he oversees client relationships, quality assurance, methodology development, and the thought-leadership related to Advisory Services engagements. He is also dedicated to recruiting the best and brightest healthcare professionals to serve as Advisory Services consultants. Divurgent’s Advisory Services Practice serves health system CIOs with a range of services, including IT strategic planning, Meaningful Use gap analysis, benefits realization, information services reorganizations, clinical integration, and interim CIO staffing. Mr. Shiplecomes from a 27-year background in IT, with 15 of those years dedicated to the healthcare industry. He has a Bachelor of Science in computer science from Clemson University and has worked for companies such as Accenture, Gartner, IBM, and Navigant. Mr. Shiplehas contributed to periodicals such as Modern Healthcare, HFM, and Bio-IT.

Richard G. Jung (Chapter 2 co-author)is Chief Executive Officer of InTuun, the leading provider of automated care management solutions for provider and hospital-based health plans. He is also Chairman of the Board at Clinicient, an automated revenue cycle management and EHR firm, and a Healthcare IT Advisory Board Member for the University of California at San Diego. Previously, Mr. Jung held senior leadership roles at venture/private equity backed Athenahealth, Medsphere, and MDeverywhere. He began his career on the payer side of the industry with U.S. Healthcare.

J.M. Bohn, MBA (corresponding editor and Chapter 2 co-author), is founder of KMI Communications LLC, focusing on communications and research initiatives in the healthcare sector.

Chon Abraham, PhD, MBA (Chapter 3) is an associate professor of Management Information Systems (MIS) at the Mason School of Business, College of William and Mary. She received a BS in Political Science and Systems Engineering and a commission into the US Army from the United States Military Academy at West Point in 1995, an MBA from Old Dominion University with a concentration in MIS in 2000, and a PhD in MIS from the University of Georgia in 2004. She worked as a systems analyst for American Management System in Norfolk, Virginia, after serving on active duty as an Army Finance Officer and prior to entering the PhD program at the University of Georgia in the Terry College of Business. She publishes in various MIS and healthcare information systems oriented journals such as Journal of Strategic Information Systems; European Journal of Information Systems; Business Intelligence Journal; Communications of the ACM; DataBase; and Decision Support Systems; IBM Center for Healthcare Information Management Publication Series; andthe Journal of Healthcare Information Management. Her research interests mainly focus on implementations of emerging technologies. Ms. Abraham is a 2008-2009 recipient of a Fulbright Research Award to Japan, where she studied healthcare information technology initiatives and served as a visiting assistant professor at Keio University, one of the most prestigious universities in Japan.

Chip Perkins, MBA (Chapter 4) is an accomplished healthcare leader with more than 20 years of experience in healthcare information technology advisory services, electronic medical record (EMR) implementations, program management, and clinical transformation engagements. Mr. Perkins began his healthcare career at Cerner Corporation and continued his healthcare consulting career with executive level positions at QuadraMed, Cap Gemini Ernst & Young, Healthlink, IBM Global Business Services, and The College of American Pathologists. Mr. Perkins currently is Vice President of Provider Solutions at OptumInsight, a leadingtechnology, health information, consulting, and outsourcing solutions firm. Mr. Perkins holds an MBA from The Babcock Graduate School of Management and a degree in Business Administration from The College of William and Mary.

Greg Miller (Chapter 5) is Senior Vice President at Medicity, Inc., a subsidiary of Aetna Corporation and a leading Health Information Exchange technology provider. For 27 years, Mr. Miller has partnered with hospitals, health systems, and other provider organizations, as they seek to improve the cost, quality, and safety of healthcare delivery, through enabling technologies. Mr. Miller has a wealth of experience helping organizations develop information technology strategic plans, design solutions, deployment plans, project management, and market solutions. His experience spans clinical, financial, and operational areas, across acute and ambulatory care settings, ranging from rural hospitals to nationwide health systems and leading integrated delivery networks nationwide.

Cynthia Davis, MHSA, RN, FACHE (Chapter 6) is a Principal with CIC Advisory, Inc. and a recognized technology adoption strategist with more than 25 years of transformational healthcare experience in community and academic based health systems. She has an exceptional record of achievement in consulting, clinical transformation, informatics, strategic planning, and leadership in a large integrated delivery network. Her team’s results include high levels of clinical adoption, customer satisfaction, ARRA readiness, and value realization. Ms. Davis has a passion for the application of clinical informatics for efficient and effective care delivery processes and develops strong teams and leaders to support and fully utilize the capabilities of new IT healthcare applications.

She has successfully implemented and provided ongoing customer service, optimization, and support to several multimillion-dollar fast track projects in excess of millions of dollars each on time and within budget using a transformational and process improvement approach. Ms. Davis holds a Master’s degree in Health Services Administration from University of Michigan, Bachelor’s degree in Nursing from the University of New Mexico, and also is a fellow with the American College of Healthcare Executives.

Mary Sirois, MBA, PT (Chapter 7) is the principal responsible for Divurgent’s Clinical Transformation practice. Ms. Sirois focuses on the alignment and hardwiring of clinical and business benefits opportunities with improving quality of care in healthcare. Ms. Sirois has nearly 20 years of healthcare operational and strategic planning experience across a wide spectrum of provider and academic environments. A physical therapist by clinical background, she has worked with large and small healthcare systems on the planning necessary for clinical transformation as a result of an electronic health record deployment, organizational governance and change management, medical and clinical staff collaboration on best practice and evidence-based processes, regulatory compliance readiness and issue resolution, organizational budget development and related benefits realization projection, and detailed project planning. Ms. Sirois holds a BS in Physical Therapy from the University of Delaware, an MBA in Healthcare Administration from the University of Dallas, and an Executive Certificate in Strategy and Innovation from MIT.

Tim Webb (Chapter 8) is a Partner with InfoArch Consulting and specializes in aligning information technology with business for healthcare payers and providers, resulting in measurable returns to clients such as The Cleveland Clinic, Trinity, BayCare, Blue Cross Blue Shield, and New York Presbyterian. He has 29 years of experience, including 8 years as Chief Information Officer or Director responsible for IT. His consulting career includes Price Waterhouse, First Consulting Group, Healthlink, and Kurt Salmon Associates. His accomplishments include developing IT Strategic Plans, implementing IT governance, managing major IT projects, and day-to-day management of IT organizations of up to 100 staff members. He has conducted numerous IT assessments and service improvement projects; evaluated outsourcing; and conducted all aspects of technology planning, including selection and implementation.

Mr. Webb has spoken in national and regional forums including: CHIME, BICSI, HIMSS (national and regional meetings), and Vendor User Groups. He has previously contributed chapters to two books: The Internet and Healthcare, 1999, and Performance Improvement Through Information Management, 1998. He has been quoted several times in national periodicals on topics such as technology trends and reducing IT costs. Mr. Webb holds a Bachelor of Science in Electrical Engineering from Purdue University and is a graduate of Eckerd College’s Leadership Institute Program, Villanova University’s Six Sigma certification program, and the CHIME CIO Boot Camp.

Laishy Williams-Carlson (Chapter 9) is a regional Chief Information Officer for Bon Secours Health System, a not-for-profit Catholic health system that owns, manages, or joint ventures 18 acute-care hospitals, nursing care facilities, assisted living facilities, and home care and hospice programs. Bon Secours employs more than 21,000 people in seven states. In her current role, Mrs. Carlson co-directs Bon Secours' ConnectCare electronic medical record project, responsible for technical aspects of the implementation. The hospitals that are live on ConnectCare have reached HIMSS EMRAM Stage 6 status, "Most Wired" designation, and Stage 1 of Meaningful Use. In addition, Mrs. Carlson is the Chief Information Officer for the Bon Secours Hampton Roads system. She has worked in healthcare finance and Information Systems for more than 25 years in various roles, including Controller, Director of I.S., and CIO.

Ken Yale, DDS, JD, (Chapter 10) is vice president of Clinical Solutions at ActiveHealth Management. Previously, he built and launched innovative health technologies and business models for a variety of health organizations, including clinically integrated networks, patient-centered medical homes, accountable care organizations, health plans, medical management companies, and health information technology companies. Before building innovative health businesses, he was chief of staff of the White House Office of Science and Technology, served as a special assistant to the President, and executive director of the White House Domestic Policy Council. He provided legislative counsel to the US Senate and was a commissioned officer in US Public Health Service.

John P. Reinhart, CPA, MBA (Candidate 2012) (Chapter 11) is the Founder and Chief Executive Officer of the International Center for Long Term Care Innovation (InnovateLTC). InnovateLTC is a for-profit business accelerator focused on disruptive products, service models, and technologies aimed at the global aging population. InnovateLTC was formed in February 2010 in collaboration with Signature Healthcare and the University of Louisville. Prior to the launch, Mr. Reinhart was Chief Innovation Officer for Signature Healthcare and led its Intra-Preneurship Pillar strategy. Mr. Reinhartis a serial entrepreneur and founding partner of Commonwealth Leverage Group, a partnership of accomplished entrepreneurial executives focused on providing strategic services to emerging ventures in the healthcare and technology sectors. From 1999 through 2003, he was President and Chief Operating Officer of Advanced Imaging Concepts, Inc., an ambulatory sector healthcare software company subsequently acquired by Allscripts Healthcare Solutions, Inc., where he then served as Executive Vice President, Clinical Solutions Group until 2006. Mr. Reinhart was recognized as an Ernst Young Entrepreneur of the Year in 2004 for Emerging Businesses. Early in his career, he was a CPA with Coopers and Lybrand, after graduating from the University of Kentucky in 1987, and he is currently completing an MBA in Health Sector Management and Policy at the University of Miami in Florida (2012).

Robert Esterhay, MD (Chapter 11) has a research interest in network participation theory as it applies to individuals, organizations, and networks. He has been at the informatics crossroads of individual health, healthcare, and population health for more than 35 years in his education, work experience, and, most recently, his academic setting. He is the chair of the Department for Health Management and Systems Sciences in the School of Public Health and Information Sciences at the University of Louisville. His 1969 medical school thesis involved computer-assisted learning utilizing computer-simulated patients for training medical students, medical residents, and medical school faculty. This was prior to personal computers, the Internet, and the World Wide Web. In the mid 1970s, he led an early implementation of an electronic medical record information system at the University of Maryland Cancer Center and, in the mid 1990s, a nationwide implementation of an electronic medical record system in 60 long-term, acute care hospitals, and 300 nursing homes for Kindred Healthcare (formerly Vencor). Some of his accomplishments include: taking the ideas and concepts for a cancer information system for the National Cancer Institute (NCI) and creating NCI’s PDQ®—a comprehensive cancer database that continues to be used over the Internet today; serving as a member of the Kentucky TeleHealth Network Board; and serving as the first co-chair of the Kentucky e-Health Board; analyzing community Health Information Exchanges (HIEs) (funded by the Kentucky Science & Engineering Foundation) and using the developed governance model to create the Louisville HIE. In summary, Dr. Esterhay has a record of successful and productive teaching, research, and service projects in an area of high relevance for the challenge of designing and implementing data-driven and health information sciences research.

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